Helpdesk

Contact the Helpdesk

Hours of Operation
Monday - Thursday 7:30 a.m. - 8:30 p.m.
Friday - 7:30 a.m. - 5:00 p.m.

Phone:  (276)739-2500

Email:   helpdesk@vhcc.edu

Help for Students

• MyVHCC Access and Password Resets
• Peoplesoft 9.0 Student Center
• Cannot Access Account
• Find Userid
• Blackboard Help
• Student Email
• Student Blackboard Help Sheet
• Wireless Network Access
• Pay Tuition & Fees Online using myVHCC
• Set User Preferences in myVHCC
• VHCC Mobile App and Website  
• Office 365
• Symantec Antivirus

Help for Faculty & Staff

• Encrypting Documents for Email Safety
• How to Enter Grades in SIS
• Advisor Center
• Removing Advising HOLDs PS 9.0 Instructions
• Quick Reference to Running Advisement Degree Progress Report PS 9.0
• Phone System Help
• Quick Reference Faculty Center
• Adding Favorites in PS
• SANS Security Awareness Training
• Computer Lab Configuration
• Classroom Equipment
• Office 365
• Symantec Antivirus

Service Level Agreements

• Blackboard
• Computer Installation and Repair
• Telecommunications
• Network Management
• Student Information System/Administrative Information System

Computer Discounts

•  Apple - All Virginia Community College System students, faculty, and staff are eligible to receive discounts on Apple products placed through the Apple/VCCS Store.  There is a separate Apple Store for VCCS Institutional Purchases
•  HP - Get a smart start this semester with the right PC for you. All VCCS students, faculty, and staff are eligible to receive discounts on HP notebook and desktop computers. Go to www.campushp.com for details.