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Housed in the Workforce Development & Continuing Education at Virginia Highlands Community College, this library of training resources is available to support contract customized training initiatives at the community colleges in Southwest Virginia including Washington County, City of Bristol, and Western Smyth County.

To borrow any of these materials, contact the Workforce Development Coordinator at at (276) 739-2496 or email  

Source:  Command Spanish ®
Help your employees learn the fundamentals of communicating with the growing Hispanic population in our community. Whether you’re speaking to customers or co-workers, Command Spanish® can equip you with the conversational skills you need.

  • A Survival Guide for English Speakers
  • Cross-Cultural Training for U.S. Bus. Prof.
  • Doing Business in Latin America
  • Emergency Spanish for Firefighters
  • Cross-Cultural Training for Schools
  • Spanish for Automobile Sales and Service
  • Spanish for Banking
  • Spanish for Child Care Facilities
  • Spanish for Construction Sites
  • Spanish for Custodial and Maintenance Supervisors
  • Spanish for Dental Staff
  • Spanish for Eye Care Providers
  • Spanish for Hotel and Motel Staff
  • Spanish for Industry, Mfg., and Warehousing
  • Spanish for Library Staff
  • Spanish for Mission Teams
  • Spanish for Nurseries, Landscaping, & Grounds keeping
  • Spanish for Nursing
  • Spanish for Office Personnel
  • Spanish for Requesting Personal Info. & Data
  • Spanish for Respiratory Therapy
  • Spanish for Restaurant Staff
  • Spanish for Retail Sales
  • Spanish for the Physician's Office
  • Spanish for the Workplace
  • Supervising Spanish-Speaking Employees
  • Survival Spanish for Correctional Staff
  • Survival Spanish for Highway Drug Interdiction
  • Survival Spanish for Jail Facilities
  • Survival Spanish for Law Enforcement Officers
  • Survival Spanish for Narcotics Officers
  • Survival Spanish for Paramedics and EMT's
  • Survival Spanish for Probation Officers
  • Survival Spanish f/ School Admin., Teachers, & Sup. Staff
  • InglZs Minimo/Minimum English
  • Spanish for Mortgage Loan Officers
  • Spanish for Ophthalmologists
  • Spanish for Opticians
  • Spanish for Optometrists
  • Spanish f/the Pharmacy: Prescription & Non-Prescription Sales
  • Spanish for Real Estate Agents
  • Secondary Training Kit
  • Secondary Training Kit

Diagnostic Assessments - "HRD Press has a suite of simple and easy-to-use but comprehensive diagnostic assessment profiles to help people understand their skills or the situations they face more effectively."

Each of the workbooks in this series are approximately 15 pages long and include written exercises.

Source: Inscape Publishing: Hughes Consulting Group
"Most people have a natural desire to understand themselves, to have successful relationships, to do good work, and to grow and prosper. Inscape's learning instruments offer strategic features designed to positively motivate adult learners."

Each of the items in this group includes DVD or CD-ROM, leader's guide, and participant materials.

Dimensions of Leadership Profile Facilitator Kit - "Help people: discover personal leadership characteristics develop an understanding of the leader-follower relationship, encourage acceptance of different approaches to leadership match leadership approaches to organizational needs, and recognize the strengths in shared leadership."

Dimensions of Leadership Profiles

Time Mastery Facilitator's Kit - "A complete assessment tool that helps individuals set priorities and manage time more effectively by evaluating their effectiveness in 12 critical areas."

Time Mastery Profile

Coping & Stress Profile Facilitator's Kit - "Helps people in organizations: discover stress issues in each life area and capitalize on coping strengths to manage stress, learn to minimize or eliminate common daily stressors, identify areas for coping skills improvement, develop flexibility in responding to change, communicate more effectively to improve problem-solving, build mutually supportive relationships."

Coping & Stress Profiles

Adventures in Attitudes Trainer's Kit

Everything DiSC Facilitation System - "Millions of people have gained insight about themselves and others through our DiSC-based learning instruments. The DiSC model provides nonjudgmental language for exploring behavioral issues across four primary dimensions."

Discovering Diversity Profile Facilitator's Kit

Work Expectations Profile Facilitator's Kit - "In a typical employment situation, certain expectations - such as salary, hours, and job duties - are clearly understood by both employer and employee. Other expectations, however, are so intimately linked to an individual’s concept of work that they often go unspoken or unacknowledged. Work Expectations Profile helps people explore 10 work expectations that impact today’s employment relationships: Structure, Diversity, Recognition, Autonomy, Environment, Expression, Teamwork, Stability, Balance, and Career Growth."

Complete Employee Development DVD Set

  • Moving from Criticism to Feedback
  • The Attitude Opportunity
  • Managing Your Time
  • Receiving Work Assignments
  • It’s Your Career
  • Team Skills for Meeting Together
  • Communication with Others
  • Working Effectively with Others
  • Solving Problems Together
  • Meeting Change Creatively

Source: HRDQ: Experience Learning
"Sessions that 'talk at' participants abound. But learning sessions that engage and involve are ones that make a lasting impact. Research tells the story: people remember just 5% of what they hear in a lecture, while they retain up to 75% if they can 'practice by doing.'

  • "The Rainforest Game" - "An insightful hands-on exercise, The Rainforest Game is designed to provide individuals and teams with the opportunity to experience collaboration across both internal and external boundaries."
  • Common Currency Game - "Common Currency is an excellent tool to address all aspects of teamwork and strategic planning, including leadership development, open communication, conflict resolution, principled negotiation, problem solving, managing change, and decision making."

Skill Builder Sampler - Each of the pamphlets in this set are approximately 10 pages long and include written exercises.

  • Handling Complaints
  • Giving and Receiving Feedback
  • Improving Customer Service
  • Improving Health and Safety
  • Change Management
  • Emotional Intelligence
  • Effective Leadership
  • Meetings Management
  • Performance Measurement
  • Effective Communication
  • Personal Effectiveness
  • Effective Coaching Skills
  • Effective Goal Setting
  • Listening Skills
  • Presentation Skills
  • Negotiating Skills
  • Learning Styles
  • Networking
  • Influencing Others
  • Interviewing Selection
  • Managing Poor Performance
  • Stress Management
  • Process Improvement
  • Delegation Skills
  • Diversity and Cultural Awareness
  • Time Management
  • Team Building
  • Project Management
  • Problem Solving
  • Sales Effectiveness
  • Telephone Skills
  • Conflict Resolution
  • Benchmarking
  • Creativity and Innovation
  • Assertiveness Skills

Employee Development Services (Vital Learning)

  • Supervision Series: Essential Skills of Communicating
  • Supervision Series: Delegating
  • Supervision Series: Essentials of Leadership
  • Supervision Series: Coaching for Job Skills
  • Supervision Series: Improving Work Habits
  • Supervision Series: Effective Discipline
  • Supervision Series: Communicating Up
  • Supervision Series: Managing Complaints
  • Supervision Series: Providing Performance Feedback
  • Supervision Series: Supporting Change
  • Supervision Series: Resolving Conflicts
  • Supervision Series: Developing Performance Goals & Standards

Visionpoint Productions, Inc.

  • Generations: M.E.E.T. for Respect in the Workplace Training Kit
  • ACT with Integrity Training Kit
  • Whale Done! (DVD)
Last updated: 12/17/2015 2:39:24 AM